A professional who manages business operations and directs personal service functions of barber or beauty shop. Responsibilities include:

• Confers with employees to ensure quality services for patrons, such as haircuts, facials, hair styling, shaves, massages, shampoos, and manicures.
• Makes appointments and assigns patrons to barbers or cosmetologist to maintain uniform employee schedules.
• Adjusts customer complaints and promotes new business by expressing personal interest in efficient service for patrons.
• Directs sanitary maintenance of shop in compliance with health regulations and requires cleanliness, neatness, and courtesy of employees.
• Negotiates leases and orders equipment and supplies.
• Keeps accounts of receipts and expenditures and makes up payroll.
• Performs services of barber or cosmetologist in addition to management functions.
• May supervise on-the-job training and school attendance of apprentice.
• May train apprentice and master barbers.
• May supervise manicurist; shoe shiner and other workers.