Home > Term: customer service representative (CSR)
customer service representative (CSR)
A role that users can be assigned in Microsoft CRM. A customer service representative provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities.
- Jenis Kata: noun
- Industri / Domain: Perangkat lunak
- Kategori: Aplikasi CRM
- Company: Microsoft
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