Home >  Term: head teller
head teller

A professional who supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions. Responsibilities include:

  • Assigns duties and work schedules to workers to ensure efficient functioning of department.
  • Trains employees in customer service and banking procedures.
  • Approves checks for payment.
  • Adjusts customer complaints.
  • Examines tellers' reports of daily transactions for accuracy.
  • Consolidates and balances daily transactions, using adding machine and computer.
  • Ensures supply of money for financial institution's needs based on legal requirements and business demand.
  • May allow customers access to safe deposit boxes, following specified procedures.
  • May monitor and review financial institution's security procedures and control access to vault.
  • May count and record currency and coin in vault.
  • Performs other duties as described under supervisor master title.
0 0

Penulis

  • Jason F
  • (United States of America)

  •  (V.I.P) 16216 poin
  • 100% positive feedback
© 2024 CSOFT International, Ltd.