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head waiter/waitress

A professional who supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners. Respnsibilities include:

  • Greets guests and escorts them to tables.
  • Schedules dining reservations.
  • Arranges parties for patrons.
  • Adjusts complaints regarding food or service.
  • Hires and trains dining-room employees.
  • Notifies payroll department regarding work schedules and time records.
  • May assist in preparing menus.
  • May plan and execute details for banquets.
  • May supervise waiters/waitresses, room service and be designated Captain, Room Service.
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Penulis

  • Jason F
  • (United States of America)

  •  (V.I.P) 16216 poin
  • 100% positive feedback
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