A professional who manages terminal operations of passenger or freight motor transportation company. Responsibilities include:

• Observes personnel performing duties and studies terminal operations reports on revenues derived, costs of operation, accidents, and frequency of personal or merchandise claims for losses or damages, to determine changes in work practices and procedures necessary to improve operations and reduce claims.
• Inspects terminal facilities for conformance to prescribed standards of safety and cleanliness, and for maintenance or repair required, and initiates requisitions for corrective actions.
• Enforces worker compliance with established safety rules and regulations and measures to protect safety of employees and customers and security of merchandise, property, and equipment.
• Reviews accident reports and takes actions prescribed by company policy.
• Evaluates worker performance and recommends or initiates personnel actions.
• May process or attempt to resolve employee grievances according to union contract procedures.